Peter

"In case I don't get a chance to put the following in writing before departure - thanks very much for being a great real estate agency - your approach to staying small means I have received the benefits of personalised assistance with any issues raised - rather than just being another one of hundreds on your books whose name is easily forgotten every time a new staffer comes on board. You have been nothing less than respectful, courteous, professional, responsive and thorough in everything you do. I think my landlord would also have received the same professional approach from you. I just wish you also had an office in Kingaroy to look after my property there."